Good graphic designers are hard to find
I have some friends that are starting out their companies. They find it really challenging to get a good graphics designer. One of them tried out ScriptLance.com. He found a highly ranked professional, but the experience was still disappointing. Although technically the designer was skilled, he lacked the imagination and creativity needed for the task.
Luckily my brother is helping me out with the graphics for MPTrips.
He's got some impressive portfolio at KoomKoom.com, rarely seen in Israel.
Although the tools are getting easier and easier to use, a designer that "gets it" is hard to find. It's good to have some talented people in the family :)